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Author Weeks, Holly.

Title Failure to communicate : how conversations go wrong and what you can do to right them / Holly Weeks.

Imprint Boston, Mass. : Harvard Business ; London : McGraw-Hill [distributor], 2010.


Location Call No. Status
 CCQ - Lusail Female Library  HF5718    Available
 CCQ - Lusail Male Library  HF5718    Available
Description vi, 240 p. ; 21 cm.
Summary Drawing on her years as a consultant and coach, the author explains why we turn to ineffective tactics when the heat is on, how to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in, ways to regain y
Subject Business communication.
Interpersonal communication.
Oral communication.
ISBN 9781422137499 (pbk.)
142213749X (pbk.)