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Book Cover
Lang Matl
Author Page, Susan (Susan Ann)

Title The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability / Susan Page.

Imprint New York : American Management Association, c2010.

Copies

Location Call No. Status
 CCQ - Lusail Female Library  HD62.17    Available
 CCQ - Lusail Male Library  HD62.17    Available
Description xii, 338 p. : ill. ; 24 cm.
Note Includes index.
Contents The roadmap : learning how to navigate -- Step 1: Develop the process inventory : identifying and prioritizing the process list -- Step 2: Establish the foundation : avoiding scope creep -- Step 3: Draw the process map : flowcharting and documen
Subject Workflow -- Management.
Organizational effectiveness.
Management.
ISBN 9780814414781 (hc)
0814414788