The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability / Susan Page.
Imprint
New York : American Management Association, c2010.
Copies
Location
Call No.
Status
CCQ - Lusail Female Library
HD62.17
Available
CCQ - Lusail Male Library
HD62.17
Available
Description
xii, 338 p. : ill. ; 24 cm.
Note
Includes index.
Contents
The roadmap : learning how to navigate -- Step 1: Develop the process inventory : identifying and prioritizing the process list -- Step 2: Establish the foundation : avoiding scope creep -- Step 3: Draw the process map : flowcharting and documen
