LEADER 00000cam a2200301 a 4500 
001    14927251 
003    OCoLC 
005    20100818010000.0 
008    100225s2010    njua     b    001 0 eng   
010    2010007794 
020    9780470599174 
020    0470599170 
040    DLC|cDLC|dBTCTA|dYDXCP|dC#P|dBWX|dCDX|dTOH 
049    |lnm 
050 00 HD42|b.K38 2010 
100 1  Katz, Diane,|d1946- 
245 10 Win at work! :|bthe everybody wins approach to confliction
       resolution /|cDiane Katz. 
260    Hoboken, N.J. :|bWiley,|cc2010. 
300    xvi, 237 p. :|bill. ;|c23 cm. 
504    Includes bibliographical references and index. 
650  0 Conflict management. 
650  0 Communication in organizations. 
650  0 Interpersonal relations. 
650  0 Interpersonal communication. 
907    .b14927251|b10-06-15|c10-07-10 
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998    (3)ccq|b10-07-10|cm|db|e-|feng|gnju|h0