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Subjects (1-2 of 2)
Consumer satisfaction.
1
Lang Matl
Book Cover

Buying styles : simple lessons in selling the way your customer buys


Wilkinson, Michael, 1957-
New York : AMA/American Management Association, c2009. 2009
 

Copies

Location Call No. Status
 CCQ - Lusail Female Library  HF5438.25    Available
 CCQ - Lusail Male Library  HF5438.25    Available
2
Lang Matl
Book Cover

Exceptional service, exceptional profit : the secrets of building a five-star customer service organization


Inghilleri, Leonardo
New York : American Management Association, c2010 2010
 

Copies

Location Call No. Status
 CCQ - Lusail Female Library  HF5415.5    Available
 CCQ - Lusail Male Library  HF5415.5    Available
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