LEADER 00000cam a22002414a 4500
001 15628668
005 20100927091926.0
008 100512s2009 txua 000 0 eng
010 2009901736
020 9780982314029
020 0982314027
040 DLC|cDLC
050 14 T58.64|b.O44 2009
100 1 Oleson, Chris.
245 10 Achieving IT service quality :|bthe opposite of luck /
|cChris Oleson, Mike Hagan, Christophe DeMoss.
260 Austin, Tex. :|bSynergy Books,|c2009.
300 x, 273 p. :|bill. (some col.) ;|c23 cm.
650 0 Information technology
650 0 Computer industry
907 .b15628668|b10-06-15|c12-05-11
945 T58.64|b.O44 2009|g0|i37522005498712|j0|on|p0.00|q-|r-|s-
|t0|u0|v0|w0|x0|y.i14909145|z12-05-11|llsf
945 T58.64|b.O44 2009|g0|i37522005511530|j0|on|p0.00|q-|r-|s-
|t0|u2|v0|w0|x0|y.i15074110|z03-20-12|llsf
998 ccq|b12-05-11|cm|db|en|feng|gtxu|h0
CCQ - Lusail Male Library
|
T58.64 |
Available |
CCQ - Lusail Female Library
|
T58.64 |
Available |
|