LEADER 00000cam a2200277 a 4500 
001    15632039 
005    20101129103240.0 
008    100114s2010    nyua          001 0 eng   
010    2009053576 
020    9780814415542 
020    0814415547 
035    (OCoLC)ocn500185266 
040    DLC|cDLC|dYDXCP|dC#P|dBWX|dCDX|dUKM|dSINLB|dDLC 
050 00 HF5415.1255|b.J67 2010 
100 1  Joseph, Jim,|d1963- 
245 14 The experience effect :|bengage your customers with a 
       consistent and memorable brand experience /|cJim Joseph. 
260    New York :|bAMACOM,|cc2010. 
300    xviii, 222 p. :|bill. ;|c24 cm. 
500    Includes index. 
650  0 Branding (Marketing) 
650  0 Brand loyalty. 
650  0 Customer relations. 
907    .b15632039|b10-06-15|c12-08-11 
945    HF5415.1255|b.J67 2010|g0|i37522005477633|j0|on|p0.00|q-|r
       -|s-|t0|u0|v0|w0|x0|y.i14939125|z12-14-11|llsf 
945    HF5415.1255|b.J67 2010|g0|i37522005477625|j0|on|p0.00|q-|r
       -|s-|t0|u1|v0|w0|x0|y.i15084036|z03-28-12|llsf 
998    ccq|b12-08-11|cm|db|en|feng|gnyu|h4