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Book Cover
Lang Matl
Author Oleson, Chris.

Title Achieving IT service quality : the opposite of luck / Chris Oleson, Mike Hagan, Christophe DeMoss.

Imprint Austin, Tex. : Synergy Books, 2009.

Copies

Location Call No. Status
 CCQ - Lusail Male Library  T58.64    Available
 CCQ - Lusail Female Library  T58.64    Available
Description x, 273 p. : ill. (some col.) ; 23 cm.
Subject Information technology
Computer industry
ISBN 9780982314029
0982314027