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1
ادارة علاقة الزبون = customer relationship management , CRM
الصميدعي ، محمود جاسم
عمان : اليازوري ، 2020 2020
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CCQ - Lusail Female Library
HF5548. S263. 2020
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HF5548. S263. 2020
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2
A guide to service desk concepts
Knapp, Donna.
Boston, MA : Course Technology, Cengage Learning, c2010. 2010
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CCQ - Lusail Female Library
HD9696.C62
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HD9696.C62
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3
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization
Inghilleri, Leonardo
New York : American Management Association, c2010 2010
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HF5415.5
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HF5415.5
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4
Get content, get customers : turn prospects into buyers with content marketing
Pulizzi, Joe.
New York : McGraw-Hill, c2009. 2009
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CCQ - Lusail Female Library
HF5415.127
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HF5415.127
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